Refund Policy
30 day money back guarantee
We want you to be fully satisfied with your IPTV access. That is why every package comes with a 30 day money back guarantee. If you are not happy within the first 30 days after purchase, you can request a refund.
How to request a refund
To request a refund, contact us with a clear message about your decision. You can reach us by email at support@buyiptvisrael.com or by WhatsApp at +212 766-521884. Please include the email or name used for the purchase so we can find your order quickly.
How the refund is handled
Once your request is approved, we refund the full amount you paid. The refund is sent through the same payment method where possible and is processed without unnecessary delay.
Good to know
Before requesting a refund, feel free to message our support. Many issues, such as a setup question or a single channel not loading, can be solved within minutes, so you can keep enjoying your access without losing what you paid for.